Job ID: 1005
Location: FL/GA/TN/NE/CA
Full/Part Time: Full-Time
Regular/Temporary: Regular
Position reports to:  Crew Manager

Position Summary:

This position is responsible for upgrading a coaxial cable network to fiber-optic by extracting the core of coaxial cables, preparing the cables for fiber-optic cable installation and then installing the fiber. The incumbent carefully coordinates with the Technician III to optimize network upgrade production.

Responsibilities:

  • Executes network upgrades consistent with the DFS playbook and at the direction of the Crew Manager.
  • Manages work to prevent service outages.
  • Ensures effective coordination of span qualification, pot holing, coax core extraction and fiber installation with splicing activities to achieve maximum crew production of upgraded network.
  • Provides span qualification, coax extraction and fiber installation production reporting for accurate billing, inventory management and productivity measures.
  • Assures extracted polyethylene is recycled.
  • Works closely with and trains the Technician I crew member to achieve greater production.
  • Assures sufficient fiber-optic cable is available for assigned projects.
  • Maintains a high level of customer relations to enhance the DFS and cable operator brands.
  • Recommends improvements to DFS methods and procedures, standards and documentation, tools and operational support systems to produce maximum effectiveness/efficiency and a quality customer experience.
  • Promotes safety awareness, and adherence to the DFS Safety and Loss Control Program in order to provide a work environment free from injury.
  • Consults with the Crew Manager and Technician III to define key performance indicators and service levels, create a process framework and initiate improvement activities to achieve optimum production.
  • Maintains and safeguards DFS vehicles, equipment and tools.
  • Other duties as assigned.

Minimum Qualifications:

  • A minimum of 3 years of technical experience with hybrid fiber-coax network maintenance and/or construction.
  • Fiber-optic splicing experience in construction or fiber-optic network operations is a plus.
  • Able to perform Tech I assignments, including span qualification and pot holing.
  • Working knowledge of fusion splicing equipment, methods and measurements.
  • Operating knowledge of optical time-domain reflectometer (OTDR) and fiber installation equipment.
  • Familiarity with HFC networks, optical design and current fiber-optic network technologies and associated designs.
  • Ability to utilize people, project tools and technologies to complete projects in a successful and timely manner.
  • Ability to communicate observations, findings and results and address open issues and resolve problems.
  • Goal oriented, self-starter capable of leading by example.
  • A pride in detailed reporting to support accurate billing, inventory requirements and team productivity.
  • Ability to communicate, solve problems, coach and train others.
  • Exhibit the highest level of professionalism and integrity in interactions with all levels of the organization, cable operator management and homeowners/customers.
  • Good verbal and written communication skills.
  • An unblemished driving record and a current driver’s license.
  • Telecom/Cable industry experience required.
  • A high school diploma or GED.

Deep Fiber Solutions is an Equal Opportunity Employer

candidates@deepfibersolutions.com